CSB View
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A new 'View' icon should appear on 'Amendment' queue.
'View' icon position should be after the 'Excel' icon.

CSB2-004-A
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New 'Create Quote' button should be appear on then CSB case - view.
'Create Quote' tab should be appear after 'Call Log'.
'Create Quote' button should be clickable.

CSB2-004-B
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Should be view a full history of all email quotes that have been sent to the customer from CSB.
Table columns & functionalities should be same as SPP Quote. LIke:
Quote related actions/data should appear into the 'TIMELINE'.

CSB2-004-C
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CSB2-004-D
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Template should be same as SPP Quote.
Header & footer of template should be change according to CSB case.

CSB2-004-E
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Flight product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.



CSB2-004-F
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Accommodation product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.


CSB2-004-G/H/I/J
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Alternative Flight/Property/Package/Cruise products should appear on CSB quote - Alternative Deals.
All fields and thire functionality should be show and work same as SPP Quote.

CSB2-004-K
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Cruise product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.

CSB2-004-L
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Vehicle product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.

CSB2-004-M
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Transfer product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.

CSB2-004-N
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Ticket product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.

CSB2-004-O
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Miscellaneous product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.

CSB2-004-Z
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Extras product should appear on CSB Quote.
All fields and thire functionality should be show and work same as SPP Quote.

CSB2-004-P
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Price & Payment product should appear on CSB Quote.
The 'Previous Price' & 'New Price' option should appear on Price & Payment product.
If not added price in SPP quote - Price & Payment product then Amount should be ZERO (0) in 'Previous Price' section.
All fields and their functionality should be show and work same as SPP Quote.


CSB2-004-Q
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Send Email button should be appear.
Created quote should be sent to case associated customer.
Sent template of quote should be according brand specific. like OF/OC.
Sent Quote header & footer of template should be change. it is more customer service specific.

CSB2-004-R
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CSB2-004-S
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Generate Preview button should be appear.
Only Filled products detail should have on the preview.
The user should also be able to view a refined quote preview of just the products and costings(no imagery, sales points etc.)

CSB2-004-T
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'View' icon should have on Quote view TAB.
Should be open a quote view pop-up when click on icon.
Filled products detail should appear on Quote view.

CSB2-004-U
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'Send Email Only' icon should have on Quote view TAB.
Should be prompt a alert with confirmation button and customer email address.
Should be sent a email to customer when click on 'Send' button on propmt alert pop-up.

CSB2-004-V
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'Read Email' icon should have on Quote view TAB.
When customer read sent email, then should be show 'Read Email' icon with date and time.
If customer not read sent email then should be show 'UnRead' icon.

CSB2-004-AA
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MyQuote link should be show in the sent email.
When click on 'MyQuote' link then should be open a new TAB and CSB Quote details should have init.


pravesh.kumar@dotsquares.com
dots@parvesh909#


Admin Panel
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New section to manage SMS templates to be managed from CS Masters section in admin 

1. Can add 'Save Draft' option for Quote in CSB?