Flight System - A) Not showing [L] mark with agent name when viewing case on below pages: 1. CSB/SPP Cases (TAB)- view customer case 2. View Case - Sales History - Product/Oprations TAB. B) Reporting - NOt showing records on the page. Product System - Not showing [L] mark with agent name when viewing case on below pages: 1. View Case - Sales History - Product/Oprations TAB. 2. Reporting - SPP/CSB module. CSB System - A) Reporting- FS Module - NOt showing records on the page. B) Reporting- PS Module - Not showing [L] mark with agent name in agent drop-down list. DONE