-------- SPP Template : ---------
Basic Quote (Spoken to Customer)
Basic Quote (Not Spoken To Customer)
Re-quote
Break-Up
Break-Up (Left User)
Chaser 1 E-Mail (Agent Holiday)
Chaser E-Mail
Chaser 2 E-Mail
Chaser 2 E-Mail (Left User)
Free Text E-Mail
Further Details Required


--------- G2B Quote Templates : -----------------
AMENDED BOOKING TEMPLATE
BKG PAX INFO COMPLETED
BKG PAX INFO NOT COMPLETE
BOOKING ADDITION
CONFIRMED BOOKING - PASSENGERS INFO REQUIRED
CONFIRMED BOOKING - PASSENGERS INFO REQUIRED CORPORATE
Free Text
OPTION HELD TEMPLATE
PROSPECT BOOKING NOTIFICATION


-------- Enquiry Conversation Template: -------------
Booked Elsewhere
Break up last word template
Chaser Option 1
Chaser Option 2
Covid not booking
Deposit Options
Dropped In From Parked
Missed Appointment
More Info Required
New Deal Released
Not Ready To Book
Parking Lead
Post booking conversation template
Pre Corona Break Up
Sale ending



------------ Agent Nurture  Template : ----------
Agent Nurture 1
Agent Nurture 2 


---------- CG Template : ---------------
Concierge - Answered Call follow up email
Concierge courtesy call
Concierge email (bulk send ) 
Flight Information - Air Canada 
Flight Information - American Airlines 
Flight Information - British Airways
Flight Information - Delta Air Lines 
Flight Information - KLM
Flight Information - TUI 
Flight Information - United Airlines
Flight Information - US Airways
Flight Information - Virgin Atlantic
Looking into your enquiry



---------- CBS Template --------------
Airline locator - air canada
Airline locator - ba
Airline locator - delta
Airline locator - klm
Airline locator - T&C`s not met
Airline locator - united airlines
Airline locator - US Airways
Airline locator - virgin
APD template
Attraction Tickets
Basic - blank template
Basic - following a telephone call
Basic - further comments from pax
Basic - more info
Basic - paperwork amended
Cancellation - part
Collecting Keys from Welcome Centre
Concierge NR – answered call follow up email
Disney reference
ESTA - address
ESTA - general
Flight Amendment
Flight switch
Flight Switch Indirect
Flight Switch MT
Flight Switch Upsell
Flight Switch VS
Full Cancellation
New Liscense Laws - Alamo
Payment - bank transfer
Quote
Requests
Tickets and vouchers
We are - looking into amending your booking
We are - looking into the problem with your booking
We are - looking into your enquiry


-------------- CT Template ---------------

California 1
California 2 
California 3
California 4 
California 5
Contact Us
Cruise & Stay 1
Cruise & Stay 2
Cruise & Stay 3
Cruise & Stay 4
Cruise & Stay 5
CT Attempt 1 Correct Landline Number Email Template
CT Out of Office Web Enquiry Automated Response 
CT park enquiry
CT Pending Response Template
Customer bypassed email
Disney 1
Disney 2
Disney 3
Disney 4
Disney 5
Email Failure
Florida Beach 1
Florida Beach 2
Florida Beach 3
Florida Beach 4
Florida Beach 5
Generic 1 to 5 
Las Vegas 1 to 5
Mexico & Caribbean 1 to 5
Miami 1 to 5
Missing CT Link
Missing Link
Multi Centre 1  to 5
New York & Las Vegas 1 to 5
New York & Orlando 1 to 5
New York 1 to 5
No Answer from Arrange call back
OF Wrong Number template 1 to 3
Orlando & Florida 1 to 5
Orlando Apartment 1 to 5
Orlando Hotel 1 to 5
Orlando Villa 1 to 5
Parked To Nurture Parked Email Template
SMS Failure
Universal 1 to 5
USA Cities 1 to 5

---------- FS Template --------------
VS to BA Switch
VS Delight Quote
VS Delight
FS Template
BA to VS Switch
BA Switch Reduction
BA Switch FOC
BA Switch Additional


--------- Hand-written Template --------
Welcome Home



---------- Hard Coded Mail to Customer (.html) --------
Detail Update Template
NPS Review Booked Mail OF 
NPS Review Exhausted Mail OF
NPS Review Mail OF
Partial Payment



------------ PS Template --------------
Ocean Beds automated email response



------------ WOW Template ---------------
Anniversary